Deciding on a Moving Company
- Always get written estimates, and promises in writing.
- Always use a well-known reputable moving company.
- Ask your friends, etc. for moving company references.
- Check with the local Better Business Bureau (BBB) or City Hall to see if the moving company is licensed to work in your area. If it is not, its insurance policy may not be in effect, and you will have no means by which to file a complaint or claim.
Long distance moving rates are based on shipments over a distance of 35 miles and are based on weight and mileage. Always request an audit of the actual weights and distances covered.
Local moving rates are usually based on an hourly basis.
Local moving costs, relative to the time that the move will take, are usually the cheapest with the company with the most experience.
Should you find reason to file a claim for excessive time billed, damage, etc., carefully document the reasons for your claim, and submit the written claim to the moving company as soon as possible.
Give the company a credit card or cash deposit, obtain a receipt for your deposit.
Obtain a booking reservation number, as well as the name of the person with whom you booked.
Two weeks before the move, call your selected moving company to confirm your reservation.
If you are moving from an apartment or condominium complex, ensure that:
- the moving truck that you have ordered can fit up to the shipping doors of the building
- your elevator is reserved well in advance, particularly if your move is at the end of the month
The telephone is a key tool in any move. Arrange with Bell Canada well in advance for the disconnection of your old line and the re-connection of your new line.